Return Policy
Refund and Return Policy:
Thank you for choosing AYM SHOPPING MARKETING OPC PRIVATE LIMITED! We want you to be completely satisfied with your purchase. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can't offer you a refund or exchange.
Due to the nature of our products, we have the following return and refund policy:
Non-Returnable Items
Once your order is shipped, it cannot be canceled or returned. This applies to all AYM SHOPPING MARKETING OPC PRIVATE LIMITED products, including Grocery.
Replacement will deliver in 5-6 working days.
Refund will be credited with in 5-7 working days.
Opened or used products cannot be returned or refunded.
Incorrect or Damaged Items
If you receive an incorrect or damaged item, please contact us within 48 hours of receiving your order. We will be happy to investigate and offer a replacement or a full refund.
To report an incorrect or damaged item, please email us at team@aymshopping.com with your order number, a brief description of the issue, and any relevant photos.
General Information
We reserve the right to deny any return or refund request that does not comply with this policy.
Original shipping costs are non-refundable.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Additional non-returnable items
Products
Some health and personal care items
There are certain situations where only partial refunds are granted: (if applicable)
Products with obvious signs of use
Any item not in its original condition is damaged or missing parts for reasons not due to our error.
Any item that was purchased over 30 days ago.
We appreciate your understanding and cooperation. If you have any questions about our return and refund policy, please do not hesitate to contact us.